Engagement Terms

These Engagement Terms supplement our Terms of Service and describe the specific conditions of paid Rowkit engagements offered by MATEUS MONTEIRO LLC.

1. What Rowkit provides

Rowkit is a monthly professional services offering. For each engagement, we deliver a curated package of business templates (Notion, Google Docs, Google Sheets, and Figma) at one of five tiers — Starter, Basic, Popular, Premium, or VIP. Deliverables are digital and accessed via a link sent to the client's email address upon successful payment.

2. Available billing modalities

Each of our five tiers is available under three independent billing modalities, and the client chooses which one applies at checkout:

• Monthly Pass (one-time · non-recurring) — the default option. A single payment grants 30 days of access to the selected tier. No card is stored for future charges and no renewal will occur. The client may repurchase manually at any time. The majority of Rowkit clients choose this option.
• Monthly recurring retainer — the card is billed automatically at the selected tier price every 30 days until the client cancels. Chosen by clients who prefer uninterrupted monthly deliveries without manual repurchase.
• Yearly recurring retainer — the card is billed annually at a 17% discount versus monthly, and auto-renews every 12 months until the client cancels.

3. Activation

Access is activated immediately after successful payment for all three billing modalities. The first charge occurs at checkout at the price shown on the pricing page.

4. Automatic renewal

Only monthly and yearly recurring retainers renew automatically at the end of each billing cycle unless cancelled. Monthly Pass purchases do not renew — a Monthly Pass is a one-time payment and no further charge will occur without a new, explicit purchase by the client. By subscribing to a recurring retainer, you authorize MATEUS MONTEIRO LLC to charge your payment method the applicable recurring fee at the start of each new cycle until you cancel.

5. Notice before renewal

For recurring retainers, we send an email reminder to the address on file at least seven (7) days before every annual renewal, and at least three (3) days before every monthly renewal. Monthly Pass purchases do not renew and therefore receive no renewal notice.

6. Cancellation

Monthly Pass purchases do not require cancellation — they simply expire after 30 days. For recurring retainers, you may cancel at any time from your dashboard's Billing tab. Cancellation takes effect at the end of the current billing period, and you retain access until then. There are no cancellation fees.

7. Upgrades and downgrades

Upgrades on a recurring retainer take effect immediately with a prorated charge for the remainder of the current cycle. Downgrades take effect at the end of the current billing cycle, and any remaining unused prepaid amount is credited to your next invoice. To upgrade or downgrade a Monthly Pass, simply purchase a new Pass at the desired tier.

8. Price changes

We may change engagement prices from time to time. Changes will not affect any billing cycle that has already been paid. For recurring retainers, we will provide at least thirty (30) days' notice before applying a price change to your next renewal.

9. Taxes

Prices are exclusive of applicable sales tax, VAT, or GST. Where required by law, we collect and remit these taxes. If you provide a valid tax identification number where accepted, we will apply the reverse-charge mechanism.

10. Failed payments

For recurring retainers, if a payment fails, we will attempt to charge the payment method again over the following 7 days. If the payment cannot be collected, we may suspend access until the balance is paid. Monthly Pass purchases do not experience failed renewals — they simply expire and require a new purchase.

11. Refunds

Refunds are governed by our Refund Policy.

12. Statement descriptor

Charges appear on your statement as ROWKIT*MONTEIRO. For any question about a charge, contact contact@mateusmonteirollc.shop.